Important Note Regarding Changes to our Shuttle Process at LAX
Starting January 23, 2017, Airport Center Express shuttle service will change.
Previously, Airport Center Express shuttles would drop-off departing customers on the Upper Level (Departures) of LAX and pick-up returning customers on the Lower Level (Arrivals).
However, based on recent changes from Los Angeles World Airports (LAWA) to improve traffic, we are now required to pick-up and drop-off customers on the same level: the Upper Level (Departures).
For this shuttle drop-off and pick-up change, Airport Center Express has been categorized as “Private Parking Lot Shuttles.” If your flight returns after January 23rd, please be sure to go to the upper level. On the curb, look for the private parking shuttle sign (see image below) designating the pick-up area.